Customer engagement is about encouraging your customers to interact and share in the experiences you create for them as a business and a brand. When executed well, a strong customer engagement strategy will foster brand growth and loyalty.
At Brandboyz, we build a professional partnership with our customers to improve their brand and company. We're encouraging more of highly active customer engagement, offering more options and displaying more loyalty. A significant factor for us is delivering a high quality customer experience. We can measure engagement in a variety of different ways, which is why we give you a head start by highlighting the most appropriate metrics to start with. We follow strategies to maintain customer engagement and make this relationship work :
Customer engagement is about encouraging your customers to interact and share in the experiences you create for them as a business and a brand. When executed well, a strong customer engagement strategy will foster brand growth and loyalty.
Communicate new features and updates
Collect feedback on existing product features
Generate more revenue through upgrades or cross-sells
Decrease churn or increase retention
Improve your Net Promoter Score
Search Engine
Reputation 
Paid 
Content
Video
App 
Social Media